Things started out well, but slowly became a mess...

Things started out well, but slowly became a mess. Lack of communication between transport and parents/caregivers, plus birth parent and caseworker, need to be improved if reunification is the goal. Supervision of visits by transport is a farce. We love the concept of the organization but things got rough because of lack of contact with caseworkers and birth parents. One cannot remain focused when others are biased.

Transportation is unreliable, rude, and nasty. One staff person, that was supposed to supervise and transport, fell asleep for 2 hours. The babies were being quiet so they didn't "wake him up". We took pictures and sent them to
a supervisor.