I recently used the services of this company and f...

I recently used the services of this company and found the experience to be average. The website was not very user-friendly, and it took some effort to navigate and find the information I needed. Customer service was responsive but could have been more proactive in addressing my concerns. The overall process was satisfactory, but there is definitely room for improvement in terms of accessibility and communication. The company's mission is commendable, but I hope they can enhance their online platform and streamline their support to better serve their clients.