Dmitry Golovaty

Review of Mercedes Benz of North Olmsted

Have just had a rather unpleasant experience with ...

Have just had a rather unpleasant experience with their sales stuff, in particular a manager Brian McGrath. He gave me a call to supposedly discuss a price on a certified Mercedes after a sales person suggested that the price might be negotiable. McGrath did not call to negotiate, however, but simply to tell me that have no idea what I am talking about and hang up. A rather strange way to treat a customer, whether or not he is right (and I was not talking nonsense as I was asking about the typical price in KBB and NADA guide for the car in question). Will not come back to this dealership.