Alex Moore

Review of Sheraton Boston Hotel & Towers

Very large impersonal hotel that does little to he...

Very large impersonal hotel that does little to help your stay. This hotel is the final stop on a 3 week stay in the USA and it isn't a fitting finale . Rooms are small and dated, we had a lot of luggage and no one available to help on a late arrival plus the rudest client services staff we have encountered on this or any other trip. We are relatively regular visitors to boston as we love the place and we know there are many better alternatives in the city than the Sheraton.