Cheryl Fr

Review of Vermont Gas Systems, Inc.

A day and a half prior to a much needed and LONG a...

A day and a half prior to a much needed and LONG a awaited service (I scheduled a month and a half prior), VT Gas called to cancel the service due to covid . Right before it really gets cold. This is our primary source of heat, and the service is overdue...I realize that is on US, but this business of a day and a half before they were supposed to be here...is BAD business. And now we are at the mercy of other schedules and having to wait for another provider. Shame on you VT Gas!!! We have been dedicated customers, but this is ridiculous. There are so many things we could do, including leaving the house, wearing masks, etc (btw, that WAS the plan) which would keep your workers safe. Wish I could give zero stars.