I have a complaint I bought Robux I bought some cl...

I have a complaint I bought Robux I bought some clothes then a few years later when I stopped playing Roblox everything was gone my Robux was gone my clothes was gone even my account I bought bloxburg which is 25 Robux and it was gone I need a refund. One more thing it is very glitchy every time when I try to play a game I can't play it because I either got kicked out or it's too glitchy