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Lucio Casolaro

3 years ago

I really had a bad experience.

I really had a bad experience.
Let s start to say that all the staff is wonderful and also the management.
But from a Le Meridien in Dubai I cannot accept few things.
The room were old, especially the bathroom.
The air conditioning is so loud and always working because of the bad insulation.
The WiFi is not working at all and I changed two rooms, they send me the IT to improve the connection but at the end no connection.
I was forced to go in the lobby to connect or outside in the swimming pool.
At the end they offered me the cab transport to go to the airport for apologies and after 10 min waiting in 40 degrees I left and took it by myself.
Overall: the staff is very nice, but the rooms and their services are unacceptable for this kind of hotel.

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