Paid nearly full price even online and yet there w...

Paid nearly full price even online and yet there was only 1 food place open until about 5 pm. We went early since we had to drive two hours and the only open place to eat in the park was HORRID. The staff had no idea who was in charge. We ordered a hamburger and chicken sandwich and my husband waited 27 minutes for the chicken sandwich while his hamburger got cold. Every time he tried finding out what was going on the staff looked bewildered and did nothing. Then when he finally got it and went to pay no apologies or acknowledgement that we had waited so long. Waited another five minutes to pay because the cashier was flirting and taking his time. Then neither condiments area had ketchup despite several people telling them it was out. We went to the welcome center to find someone in charge and all they said was it is a third party that manages the restaurant and they get tons of complaints. I don't care who runs it because we came to the zoo and had no other food options. I can visit zoos much closer to where I live so why would I go here?