They're attitude is 'don't know, don't care'.

They're attitude is 'don't know, don't care'.

When our front lamppost started having issues it took 2 weeks to even get an appointment.

The guy was here for 13 minutes. Tore the light apart, ran his meter over everything, put it back together and said nothing is wrong.

That night, the light didn't come on. Or the next. Or the next.

Called Romanoff, described the problem, and was told it must be in the lamp itself and to call the manufacturer.

Took it apart myself, noticed water damage on the photosensitive component, and replaced it.

My light now works fine and I am out $126. $28 for the part and $98 for Romanoff to waste my time. Because they didn't know and they didn't care