Ping Xuan

Review of Phantasy travel

I had a mixed experience with Phantasy Travel. Whi...

I had a mixed experience with Phantasy Travel. While the website was user-friendly and the booking process was smooth, I found the customer service to be lacking. The response time was slow, and it took multiple attempts to get a satisfactory resolution to my query. However, once I reached the appropriate representative, they were helpful and resolved my issue. Overall, I would say they have room for improvement in terms of customer support.