I will not even give a single star. This group is...

I will not even give a single star. This group is managing my stepmother's care. She has Alzheimer's and lives in a group care home. She fell last Thursday and was exhibiting symptoms of a possible hip injury. The call for a mobile Xray was not fulfilled until Friday afternoon, and we never received any results. We took her to the ER Saturday morning, and she had a hip fracture that required a partial hip replacement. Well, today the results from the Xray came back from this company. NEGATIVE. I am transferring my stepmother's care to another group ASAP. I wouldn't trust this practice for treating a common cold.