We came to Kabab Factory as a group of 20 persons....

We came to Kabab Factory as a group of 20 persons. All officers and wife's, Right from laying of crockery/cutlery and serving water, the service was at its lousy low till the main course. The breads were served, turned cold but the dishes didn't turn up until the waiters were asked repeatedly. It was when it was firmly demanded by one of our group members that the Comments Register be brought that the "quick service, with smile" attitude showed back on the faces of Kabab Factory service staff. Then, the bread basket was replaced and timed with the service of main dishes. The desserts were served nicely, but only when the evening had turned distasteful because of the bitter Sunday evening at Kabab Factory, The Radisson, Jalandhar on May 08, 2016.