Claudia Q

Review of Fields Auto Group Orlando MINI

I mainly visit the Orlando mini dealership for mai...

I mainly visit the Orlando mini dealership for maintenance services but recently started looking into trading in my car. On my recent service visit I was introduced to Kaylin, a motorist adviser, since I requested some information on a potential trade-in and am very happy that I met her. She patiently answered all of my questions, was very responsive through all our communications and frankly made the process easy and painless. I cannot say enough good things about Kaylin, she was genuine, friendly, patient, provided an excellent customer experience as she faced my indecisiveness about my first car trade-in. Most importantly she worked with my requirements and my budget and at no point did I feel pressured by her. If you are in the market for a mini cooper, I highly recommend reaching out to Kaylin at Orlando mini.