WORST PLACE TO ORDER WEDDING CAKE FROM

WORST PLACE TO ORDER WEDDING CAKE FROM

Had two cake tastings to make sure we picked the right flavors for our wedding for Friday 04/07/17. We had one tasting around June 2016 and the other around Feb 2017. We even spoke with tasteful cakes at the bridal show at Eagle Glen in Feb of 2017. The day of our wedding, halfway through dinner, our coordinator approached us asking if we knew where the cake was. My bride and I were shocked to hear that the cake NEVER SHOWED UP! Our coordinator spoke with Tasteful Cakes on the phone and they told her that they, "didn't have any weddings scheduled for that day". Our coordinator ended up getting us a cake from Tasteful cakes delivered, but most of the guests had already left due to it being so late in the reception. I thank our coordinator for that, but it still wasn't our cake flavors that we had ordered MONTHS IN ADVANCED! When we went to Tasteful Cakes the following day to speak with a manager, a woman working there told us that it was their mistake and that they had filed our wedding in the June weddings! HOW DO YOU MESS THAT UP!? They offered to comp us two $20 gift certificates from tasteful cakes and would contact our venue to try and get us a refund. Update 5/1/17, Refund is being issued but it was still so disappointing to not have the cake delivered on time nor the original flavors we wanted. Hopefully this NEVER happens to anyone else on their wedding day.