I've Emailed, Fax (Which Does Not Work), Called Se...

I've Emailed, Fax (Which Does Not Work), Called Several Times And Left Messages For Well Over A Week. I Actually Spoke To Two People And I Still Have Not Received The Quote I Requested For Parts To Repair A Unit. At This Time I Will Be Convincing The Customer To Buy A Quality Unit Instead Of This No Customer Service Piece Of Crap.