I stayed at the hotel in 2015 and had problems wit...

I stayed at the hotel in 2015 and had problems with my room due to air conditioning noise, they came to repair the problem the next day but the same noise came back. I had to finally change my room after 2 nights of not sleeping. In the new room they gave me the phone did not work and had to be replaced along with the desk chair that was broken. It's lack of attention to detail and not what you expect from hotel in this category. They partially compensated me and told me to call them in advance the next time I was coming to Toronto, which I did and left a message, but they never returned my call. It is a nice looking hotel, I suggest you check your room carefully before unpacking in case there is a problem and you may have to change rooms.