Zeeshan

Review of Hotel Tuli Imperial

Good ambience, good taste but the bad review is fo...

Good ambience, good taste but the bad review is for the service of the Mint Leaf restaurant. This again is not for the staff they do a good job. But the managers. When something is agreed and spoken about before how can the managers change the terms later. We had to spend some time in the cafeteria during the day and had agreed to the hotel conditions of mininum order to occupy the table (not that it was full anyways). Then the manager tells that the GM is not allowing and each person has to eat the buffet of pay a bill of 750 rupees per head! AFTER AGREEING TO ALA CARTE BEFORE. On top of that this manager says that the GM won't speak to me because he is the GM. Sorry but if this is the way you treat customers, I better look at some other options. This was the last visit Tuli.