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Patricia Rumfeld

3 years ago

Not very friendly staff None of the staff wore mas...

Not very friendly staff None of the staff wore masks & bar closes at 9pm.!
No screen at bar
Definitely not Covid aware
Would NOT recommend or stay there again

One of the days we stayed our room was not cleaned despite the cleaner being in the next room and seeing us go out No apology was given - the woman my husband complained to just shrugged her shoulders

Also as all the electrical sockets were covered by the beds so they were using extension leads with 3 things already plugged in
Not very safe in a hotel room Also no hair dryer -
had to ask for one and more coat hangers

Whole place seemed scruffy and very dated
They stated all rooms are on ground floor but ours was on first floor and we had to use a very steep fire exit to get to it and as I am disabled and have to use a stick it was a nightmare for me
Apparently the hotel is used a lot by builders and people on business in the area for a day or two which may explain it's general appearance ?

The food was adequate but certainly not anything to write home about and they won't let you buy a BOTTLE of wine presumably as they make more money selling it by the glass I confess I have never come across this policy before - perhaps I've led a very sheltered life ?!
I spoke to several people over the 4 days we stayed and they all complained about the same things so I am very suspicious about the 'excellent' reviews they claim as I certainly didn't hear any and the biggest gripe seemed to be the bar closing so ridiculously early

The only good thing about the place was the lake/ pond which was ok but certainly not special

Wish we'd gone elsewhere
I won't believe a review for a very long time!

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