I'm really upset because I gave this place a great...

I'm really upset because I gave this place a great rating!! Now I wish I could give 0 stars!!!! This place is very, very unprofessional!!! They lost our paperwork for the car, no one is answering the phone and meanwhile our tag has expired. And we just got stopped by the the police cause basically now we have a bum tag, and expired registration. So no I would not recommend this place at all!!!