The billing department NEEDS better organization. ...

The billing department NEEDS better organization. Just received a bill from 2016 & it's 2020, that's a long time to get a notice! Plus The lady on the phone sounded extremely tired and confused on simple questions. also was told that Chas doesn't send unpaid bill's to collection's yet I just paid off one from Valley empire co. from Chas downtown clinic so idk what's going on but I was informed this is my only bill atm So I'll pay it off today. I'm definitely upset with this experience & wanted to inform people to pay close attention to your medical bill's at Chas clinic cause something is fishy! I hope my information will help Chas Health administration to improve THEIR billing department cause what I just went through is ridiculous an unprofessional.