Gabriel Kopun

Review of Disneyland Park

Terrible Customer Service and Empathy. I purchas...

Terrible Customer Service and Empathy. I purchased park tickets in advance online. Park was closed due to COVID 19. Customer service said tickets are non-refundable and rudely hung up on me. DON'T EVER PURCHASE TICKETS ONLINE IN ADVANCE. You're better off purchasing the tickets online the day of your visit because they don't work with customers when they close their own park. The worst part is how rude the staff was on the phone. I