I tried to buy a gamma mx jacket which I can t fin...

I tried to buy a gamma mx jacket which I can t find in stock in any store in the Bay Area. I can find 10 sizes of the hoodie in every place I go, but not the jacket. The Stanford store told me oh, we ll call the Seattle store; they have it in stock. They can mail it to you. I order it over the phone, clearly explain what I want; everything seemed fine. They ask for an email address. But somehow I never get the order confirmation, just eventually a UPS notice of shipment. When the package finally arrived, guess what? I received a hoodie! So I wasted a week while my old gamma mx jacket is literally falling apart. I m very disappointed: if you don t have it in stock, call me. If you aren t sure what is being asked for, verify.
I expect a company that charges hundreds of dollars for a jacket to have better execution.