Awful experience with the staff and owner. Similar...

Awful experience with the staff and owner. Similar story to the majority of the other parents reviews and experiences. Both my daughters attended this facility for less than two weeks and I regret it terribly. I wish they never spent an hour in there, but I was in the middle of a really hard semester, didn t do my research of this place beforehand and couldn t afford their previous daycare anymore. They were previously in a amazing/nurturing environment for daycare For 2 years so I had high expectations coming here. A step ahead childcare does not attempt to build relationships with the children before branding them incompatible with their outrageous rules. Becky thinks she s running a military school of children the age of 5 and under. My youngest daughter who just turned 3 wasn t feeling well one day Of her SECOND WEEK (not terribly sick) just emotional and wanting her mother as most children do instead of strangers. The workers (Strangers to my daughter still at this point) didn t make my daughter feel welcome or encourage her she was safe in a positive way; instead they said her behavior (Crying for me) was disruptive. They have a unusual policy of not allowing parents to walk them into the classroom to comfort them to display they are in a safe place so I stood at the door way holding her and trying to tell her it would be a good day. Hindsight 20/20 undoubtedly know why she didn t want to stay there. The workers rushed to take her from me then tried to force me to sign a paper saying that was my first warning. I would like to add that policy is extremely unusual and doesn t affect the safety of other children because my daughters have been in 3 daycares that do allow that method and I have also worked in a daycare which was way better than this one and all the children were a lot safer and the children had a better drop off experience . The real concern is protecting the children from Becky. She reminds me of the trunchbull from Matilda. I can t make this up. They also lost one of my daughters winter jackets in the middle of February on a very cold day then expected to send her home with nothing but a long sleeve shirt and acted like it was a burden to let her wear one of their extra flimsy jackets after I refused to take her out in that weather with nothing. Other reviews From parents say she has a no crying policy and goes as far as pushing emotional abuse on the children and makes them carry a sign that reads no crying allowed . Several other review say parents witness her being aggressive with children by grabbing their arms and yelling at them. I seem to be one of many parents she had a disrespectful verbal altercation with. She would rather publicly humiliate/shame children than help them. Please please please be careful with your children and read all these reviews before committing another child to this type of care. There is a tab at the stop of this that says crying abuse yelling anger well being etc click on those and read numerous other parents complaints about the abuse that occurs here!!!!! Some have video and audio recordings. Several people have report her. Some are social service workers that reporter her. It s unbelievable this place is still open. Most of the problems seem to originate from the owner Becky. Maybe they should get a new owner. But until then please don t send anymore innocent kids here. It s hard to recover from childhood experiences. A child is the product of their environment.