Leticia Delapaz

Review of Nelson law office

I recently sought assistance from a law office to ...

I recently sought assistance from a law office to address a legal matter, and I found the services provided to be satisfactory. The website was easy to navigate, and I appreciated the informative content available. However, I found the overall communication to be somewhat lacking, as there were delays in responses to my inquiries. Additionally, the level of personalization in addressing my specific needs could have been improved. While the professionals were knowledgeable, I felt that there was a lack of warmth and understanding in the interactions. In terms of the legal services rendered, I found them to be average, yet sufficient for my requirements. I would recommend improving responsiveness and client engagement to enhance the overall customer experience.