M

Never ordering from ASOS again. Ordered a dress wi...

Never ordering from ASOS again. Ordered a dress with a black Friday discount at a DPD delivery point. I was unable to track the item through the DPD link on the ASOS website (there was no information with the postcode provided). Nobody from ASOS or DPD bothered to contact me that the parcel had arrived, and now it will be sent back. I was advised to reorder, but I will now lose the promotional offer despite not being responsible for the delay. Don't expect any customer support from them if anything goes wrong.

Comments:

No comments