So far this company has completely wasted my time-...

So far this company has completely wasted my time- apparently they re too busy to take on more work right now. They came by my house to give me a quote *three weeks* ago, and I have yet to receive a thing- even a call or text. I ve called them twice to ask about it and they assured me they were getting it to me that day . That was two weeks ago. The average time to get a quote back is about three days with most places. So, now I m looking elsewhere for someone with good communication, and I m three weeks behind on my project. It s too bad, my neighbor said they had done a good job for her!