Sam J

Review of YMCA of Beaufort County

So I was a member at this Y for years and I never ...

So I was a member at this Y for years and I never had an issue. The staff was decent, facilities were taken care of, and though the membership cost was high it was worth it. Then I had to cancel my membership because of a move, and it has been a gruelling and downright rude process. After being told I couldn't cancel, then getting told I could but I had to be there in person, then finally getting it taken care of, I continued getting charged for my membership. Once I called 50 times I was told it was taken care of and I wouldn't see any more charges.

UNTIL A YEAR AND A HALF LATER. Yes, it's a level of efficiency only rolling cheese wheels achieve! After a year and a half of hearing NOTHING from them, they send me an invoice for a final month of membership from over a year prior. Good luck getting out of this sand pit with your wallet, sanity, or patience. Glad to know they don't do any bookkeeping for a year, especially since they have your credit cards on file.

Good luck and watch your wallet