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Paul Castellana
Review of Zober

4 years ago

My experience with Zober was promising at first, b...

My experience with Zober was promising at first, but they ultimately provided just enough customer service to secure the job, which they failed to do properly. I went into it with the understanding that they would make samples of a product before doing a production run of 100 pcs, within a timeline of 5-7 weeks. Over 2 months later, I get an email that the run was completed without any samples made. Upon review, the entire run was defective, which they admitted was their fault. We then agreed to actually have samples made to review. The production of the samples was continually delayed, until I finally had to cancel the order 6 weeks later. Overall, a tremendous waste of time and frustrating experience.

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