I'm a Santa Rosa customer and I have been pushed t...

I'm a Santa Rosa customer and I have been pushed to the point of looking for an alternative for trash service. First of all, ECUA *routinely* skips trash pickup in my neighborhood on holiday weeks DESPITE the fact that their "Holiday Collection Schedule" PDF on their site says they will pick up. I am an intelligent person and can read a calendar. My pickup days are Monday and Thursday. I understand they don't pick up on the Thursday of Thanksgiving. But then they skip the regular Monday pickup as well? Same for Christmas! Christmas day schedule says no pickup on Tuesday - sure. AGAIN, no pickup on Monday! I called and sent an email and NO RESPONSE. The second issue is that our neighborhood looks like the ghetto thanks to the ECUA trucks dropping trash everywhere. When I lived in Escambia county I thought people were just litterbugs. No! It's the ECUA trucks! They literally leave a trail of flying litter as they drive. When I moved to Santa Rosa before ECUA trash pickup, there was rarely litter on the road, and now it's everywhere! These guys are pure "garbage!"