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Shaun Eyles

3 years ago

I would have gladly rated the Victorian State Libr...

I would have gladly rated the Victorian State Library five stars, but for the rude librarian I happened upon when enquiring about becoming a member of the library.
Never before have I been challenged with why I wish to join a library, and her attitude from the first to the final word of our interaction was hostile. With libraries focusing more and more on customer service and community, you'd think all librarians would be expected to display excellent customer service at all times.

Despite this, the older sections of the library are quite stunning, while the new sections are relatively pedestrian, and really not worth a second look. If visiting the library, just go and see the dome, because that is the only redeeming feature.

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