Alex Russell

Review of Gloucester City Council

Incredibly rude member of staff in the council tax...

Incredibly rude member of staff in the council tax department. When speaking on the phone I was told that she couldn t hear me (it was a poor line) so when I repeated myself I was told yes, yes, you ve told me that already .

Added to the fact that it took at least 6 attempts to get through until someone answered the phone....

Poor.