Sarah Huscroft

Review of Invocare Australia

Terrible at paying accounts. I am chasing 5 invoic...

Terrible at paying accounts. I am chasing 5 invoices. One from Feb 2019, another a 3 or 4 before June and August. I have emailed and called multiple times with no resolution other than they appear to have paid some of the invoices to someone else. Now I am being told that I need to be set up as a supplier. This could have been done much sooner. Make sure you get paid before handing anything over. UPDATE & response to owner: I had been working with the accounts team for months chasing them up and then having to start over again on each phone call. I was finally paid the invoices BUT NOT THE INTEREST accrued on the overdue accounts. I didnt chase it up because you have been so difficult to deal with and I am simply too angry and upset at the extra hours I have spent just to get paid what was initially owing. I should not have to contact you on 5 or more occasions only to have to start again and not be paid the interest as compensation for you wasting my time and not paying the accounts (some were 8-9 months overdue).