Douglas Price

Review of Artscape, Cape Town, South Afr...

The theatre complex was fine. We went earlier to h...

The theatre complex was fine. We went earlier to have a meal in the theatre restaurant in the complex. The restaurant was not overly full. Numerous tables like ourselves waiting for menus. Waitrons rude, fly past the customers ignoring when they are shown they would like a menu. Noted people getting up from their tables to go to the counter to collect menus. From some of the agitated faces of customers it was quite obvious that the service was poor to non existent. Tried to signal the wine steward, who also ignored us completely. Noted a table that received their order an asked for the bill at the same time so they could pay to avoid another long wait to get the waitron's attention, after 35 minutes of waiting and NO SERVICE, we got up and left. I think if you want a meal here you need to arrive two hours before the time you have booked to attend the performance. This is the second time I have been at this restaurant and after a long wait walked out. As on a Saturday evening there is no other restaurant in the facinity other than Burgerking that is open.I will definitely avoid this restaurant.