This is an inefficient, incompetent organization. ...

This is an inefficient, incompetent organization. It is no wonder that the boy who is supposed to collect the garbage takes off at least twice a week because he knows he is not accountable. In spite of repeated requests there is no follow up and every time a call is made to complain the person at the end of the line, Sanjay, hangs up.
It was so much better when DLF were handling the collection of garbage. If the boy was unable to pick it up for some reason, they would send an alternate on the same day whenever they received a complaint/request. And, impeccably polite and courteous at all times unlike the staff of EcoGreen.