De vang

Review of Montclair Bikery

I bought my first bike from here before they moved...

I bought my first bike from here before they moved locations. They gave me great one on one service and even hooked me up with their Montclair bike jersey for how much i spent. The new shop is clean and great. Yes, it's little more expensive but it's fine, everything is expensive these days. I bough a front derailleur since mine broke. They had one in stock for $38 (little over the price compared to online and other places) no big deal. Labor $25 for 10 min work. Fine i can live with that because the service was quick and they took care of me. After the install the chain was rubbing on the gears which wasn't before and wasn't properly set up when the new Front Derailleur was installed. I don't mind paying the full price and paying for labor little extra, but i expected better service. I understand you are much bigger and busier, I could have went to another bike shop much closer or done it myself but i wanted to give my business to where it all started for me but looks like things have changed.

I got a call from the owner and was able to to bring the bike back he took care of me personally. Thank for helping me and fixing this issue.