Terry Keberly

Review of The Painting Company of Atlant...

I clearly and specifically communicated my require...

I clearly and specifically communicated my requirements to the sales person several times before contracting any work to this company. The sales person repeatedly confirmed that they could prepare and finish the work in the manner that I had requested. Each detail was written into the contract stipulating the type of preparation work that I wanted done and the type of material that I requested in order to accomplish the finish and durability that I needed. I had to go to work on the day that the work began, so I left my wife with the specifics of each area of concern that I wanted to make sure was addressed and or confirmed with the project manager and workers before the work was started in order to avoid any confusion. Everything was again discussed and agreed upon but nothing was done properly. My wife was suspicious that they were skipping steps but the workers told her they were doing it as requested. Because of my wife's suspicions, I had to leave work and go home to check on the project. I found that they were ignoring my specific requests and lying to my wife. They initially tried to lie to me but when they found that I had a technical understanding of the work they admitted that they were not doing it as contracted. They failed in every aspect and did irreparable damage to a project that I had worked countless hours and many months to prepare. In addition to the improper prep and finish, they ignored my requests to take precautions to protect the custom made stainless steel counters, custom painted built-in tool boxes, and specialty painted floor finish. Their sloppy work doesn't match their sales pitch.