Sarah Glenn

Review of Split Rock H20 Water Park

Trust the bad reviews! When I checked in, the two ...

Trust the bad reviews! When I checked in, the two families around me were both complaining. We checked into our room and it looked like it hadn't been updated since 1983. The carpet was old and squishy with holes in it, the couch was heavily stained with a rickety pull out bed that took two of us to open, the furniture was really poor quality and outdated and the fridge and microwave were relics. The SINGLE elevator was shoddy too. It was nearly IMPOSSIBLE to get the front desk to help with anything. We called at 9pm because we noticed there were no sheets/blankets for the pull out couch. We had to call 4 more times (I'm not exaggerating) and they finally brought some around midnight- my daughter was exhausted by then. We also asked for a cot and they just never brought it. A toilet stopped flushing and it took 6 hours for someone to come and fix it after we called twice. Also there is NO HOUSEKEEPING included! The food was like gas station quality at the "deli" and we couldn't buy drinks at the lake bar unless we bought food too. Whatever cleaning crew and handymen they hire are MIRACLE WORKERS to keep that place running like it is, because I have to admit the room was shabby, old, and stained, but it was as clean as anyone could expect a dump to be. The linens were white and fresh and the appliances were working.