Alicia Jensen

Review of Lake Norman Chrysler Jeep Dodg...

My boyfriend and I had made an appointment a few d...

My boyfriend and I had made an appointment a few days ago to see a specific car. On our way there we called and let them know we were about an hour away to being there (we live 3 hours away). After we arrived they informed us that someone was test driving the car we had made an appointment for. After being there for 30-45 minutes waiting to get started on the process they had sold the car to someone else. They lied and said they came in right before we did yet when we were pulling up to the dealership we were driving right behind the vehicle we were supposed to purchase. We drove 3 hours for them to sell a car to someone else that we made an appointment for. We already had the full amount in hand ready to be purchased. The salesman even informed us that we don t need to worry because the person trying to purchase it was wanting to finance and already owed money. Apparently it doesn t matter if you have the full amount ready in hand and confirmed you were ready to purchase. I guess this is how they treat those who serve in the military. It was obvious we were better candidates to purchase the vehicle. Absolutely ridiculous and poor service.