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ribka hiskia

4 years ago

I stayed 3 days 2 mlm at Fontana and booked the su...

I stayed 3 days 2 mlm at Fontana and booked the suite room ... I liked the suite room was spacious, clean, and comfortable. There is a coffee and tea maker available, there is a mini fridge (but it doesn't work too richly because it's not cold), there is a gym (but it's hot because there is no fan or the air conditioner is on so I don't have time to try the tool), there are speakers but can only be used for the iPhone and the plugs are wide so my husband and I cannot use it because my iPhone plug is small while my husband uses Android, there are kimono towels, complete toiletries, there is a Kids Corner but the toys are incomplete and not clean :(

The first day of check-in, the TV remote didn & amp; # 39; t work and required us to contact the receptionist to ask for repair, it didn & amp; # 39; t take long to dry on and replace the remote which turned out to be broken..thank u for the fast response.

The second day of my husband's stay using the bathtub, after it was finished it turned out that the water could not be disposed of because the dumpsite could not be opened. Tried calling receptionis to help inform the relevant department but until we got home no staff came to fix it. I don't know what happened with the bathtub, I thought I would get a fast response from the hotel staff but it turned out that even when we got home, no staff came or informed us about the bathtub water that could not be thrown away.

Maybe it should be checked again before guests use the room. Look at whether the facilities provided are functioning properly or not.

Thus, thank you

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