Absolutely shocking system, why we have to be one ...

Absolutely shocking system, why we have to be one of the only countries in Europe where nothing actually works is beyond me, what're are appealing, along with the two brunette ladies who were probably fresh out of uni or school who had no idea how to interact with people and had no reason to be working in such a rebound airport, this sounds terrible, but they deserve the sack after the way they had spoken to people.