T

Tramontano

4 years ago

Received a letter from this agency just before the...

Received a letter from this agency just before the holidays. Was forced to transfer a small 300, - within 1 week otherwise they would come along to seize.
The amount would come from DUO concerning a study debt. However, it had been fully paid a year earlier and had also received confirmations for this.

After calling several times (in spite of opening hours no hearing) someone on the phone. Mrs. A. de Graaf was the person on the other line. The conversation was very unpleasant from the beginning to the end and I was put in my place every time and drilled into the ground while I only wanted information where it would come from. There was literally shouted and I was threatened with hanging the phone. When I asked for an address (nowhere to be found), I was taken care of everything again. I was afraid that the lady in question would hang up and I could whistle to my pennies (had already transferred because I wanted to avoid seizure).

I have always paid everything neatly. Both school and taxes. This was one of my worst experiences so far.

I asked for a manager or a responsible person, but they were all on holiday of course.

Bosveld, this is not legal. Many people are severely affected by this kind of companies (which everyone can start). Hope that there is sincere research done to this company because here is really a strange smell.

I could, of course, whistle at my money.

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