I recently booked a weekend getaway through the co...

I recently booked a weekend getaway through the company's website. The booking process was smooth, and the website was easy to navigate. However, when we arrived at the outdoor location, we found that the accommodation was not as clean as we had hoped for. The amenities promised on the website were not fully available, and we had to make several requests to get them sorted out. Additionally, the customer service was a bit lacking in terms of responsiveness to our concerns. While the outdoor setting was beautiful and peaceful, the overall experience was average due to the inconsistencies with the accommodation and service. I hope the company can work on improving the maintenance and customer service to provide a better experience for future guests.