Frank MW

Review of Freightliner of Arizona

I checked in my truck yesterday at 15:30. They tol...

I checked in my truck yesterday at 15:30. They told me they'll do diagnosis to determine what was wrong with my truck after I told them i had issues with regeneration all the time. Story short, the diagnosis took way over the 2 hours turn around time they keep preaching to us. From 15:30 to now 19:20 I'm still here waiting for the diagnosis and the repair quotation. My take.. there's luck of good management thus lots of incopetency. Mechanics are out every 15 minutes smoking and buying time. This place is only good for buying parts and taking it somewhere else for repairs period.