Jennifer Bumgardner

Review of Lake Norman Chrysler Jeep Dodg...

Very disappointed in the service received. I sched...

Very disappointed in the service received. I scheduled an appointment to fix a recall a week ago. The day it was supposed to be done the service department had no idea it was a recall they were supposed to be fixing. Then they said the parts weren't in stock when I was told they were. Turns out they were moved. The communication between the employees about what was needed was subpar. They also didn't put my dash back together properly. I'm not sure if I really want to go through this experience again just to get the dash fixed. I won't be going back to this location unless it's to get that fixed.