Got a strike 7 keyboard from them, went to custom...

Got a strike 7 keyboard from them, went to customer counter to buy after 4 months went faulty, took it back and was dismayed when thy wouldn't swap it for a new one they said they had to send it back to the suppliers for repair or replacement, and could take about a fortnight was a bit peed off at no swap but explained to me that being a smaller company could not just exchange for new like the big national companies without being tested. After two weeks remembered that I forgot to leave my contact details so fired them an e-mail asking for an update I got a reply within 24hrs although it not being resolved with the manufacturers they would keep me informed a week later I received an e mail and a phone call to say I could pick it up from store. To my delight there was a brand new strike 7 boxed and sealed waiting ,I had wound myself up reading bad reviews of micro-direct on the web but am pleasantly proved wrong the long and short of it is

I had a problem with my keyboard which was out of their control they did exactly what they said they would do, all my emails to customer support where answered promptly and my goods were replaced as they promised ,not only did I get Excellent service but they even offered to lend me a keyboard whilst mine was at suppliers. companies like this deserve my support and will always use them again