I recently purchased a product from techinst.com, ...

I recently purchased a product from techinst.com, and while the ordering process was smooth and the product arrived on time, I found the customer service to be lacking. 🤔 The product itself was of decent quality, but I felt that there wasn't enough information provided about its features and usage. Additionally, I encountered some difficulties in getting assistance when I had a few questions. It would be great if they could improve their customer support and provide more detailed product information. Overall, my experience was average, and I hope that they will consider enhancing their customer service in the future.