parminder sukhnain

Review of Best Western Hotel Pierre

I had stayed in the twin bedroom with my work coll...

I had stayed in the twin bedroom with my work colleague and we checked in at 6am after a long shift at work. I went to use the bathroom and quickly learned that the bathroom door was not locking despite several various attempts by me and my colleague at trying to lock the door. Due to this I reported the problem to the receptionist at 6:30 AM and I requested that the maintenance staff come to inspect the door close to check out time (1PM) due to a small amount of time to sleep. This seemed like the best option as hotels are used to sleep in however the mainenence staff arrived at 7 AM when I was already asleep. My colleague then woke me up and I told the staff to come back later as my time to sleep was suffering (as I previously requested over the phone). My human rights and privacy has held no value to this hotel and my colleague also almost walked in on me whilst I was showering. I had to use a bath mat and towel to keep the door shut and I hope no one has the same treatment as I have received from this poor quality hotel as I am reluctant to stay here, ever again. If I could give a 0 stars instead of 1staf I believe it would be more suitable.
The staff member then said that the lock is working and it s abit of a dodgey lock. Despite this even she was unable to lock the door when she attempted this in front of me.