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Richard Radford

3 years ago

I came in and Shannon was the only one at the serv...

I came in and Shannon was the only one at the service/parts area. She didn't work in parts but was more than willing to assist me. I have renovated a unit and needed some updated parts. She was great! It's a testament to someone's customer service skills and willingness to help when they can say "I'm not sure but I will find out". She was back with me in less than 2 minutes WITH the answer!! Kudos Shannon! I hope the powers at be realize you are a keeper!

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