We are in the process of having a pool installed b...

We are in the process of having a pool installed by this company. We found everyone we worked with to be very professional. Their work ethics are impeccable. We dealt mostly with Danny and found him to be polite, efficient, and very knowledgeable about the entire project. If you are ready to install a pool, we may recommend this company, The Pool Guyz of Virginia Beach, once the project is complete. I will be back with an update.

Update: I am updating my review, and hope to update again. The install went great, and except for the charge of using the crane that was never used and not refunded, the install went well. They did say the crane cost was applied to the machine that was already here and used for the digging. (Not stated in the contract) Now, waiting on the project to be finished. Not receiving any calls or updates as to what is going on. All communication has been on my part. Hoping this improves...I will follow up with an update later.

I am updating my review, as I promised. A big shout out to Cody. He was very receptive and extremely helpful with all the above issues. He guided us through the remainder of the install. He did get us a refund of the money allocated for a crane that was never used. He communicated with us keeping us informed on the remainder of the install. It speaks highly of a business that takes feedback and uses it to improve their services. I saw an 100% improvement on communication, which is so important for a layperson, like myself, who knows knowing about the installation of a pool. Would I use them again...definitely!!!