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Review of LAC-USC Medical Center

Bait and switch. Visit the emergency room. Provide...

Bait and switch. Visit the emergency room. Provide ID and insurance. Ask them "exactly how much do I owe? I'd like to pay the bill now." Their response "Your insurance covers all of it, you owe nothing." Great I thought. Turns out that there's a $5700 bill. They never send me a bill in the mail. They never call me to tell me I owe anything. I call their claims department and speak to someone calling herself a Ms. Ramirez who informs me yup, I owe them money and that I will be responsible for paying despite the lie that I was told the night of my visit. And as you can imagine she was very polite, sincere, and of course very qualified for her job.